Support

We moved drainc to new servers, and passwords couldn't be carried over. Your account, drinks, and games were. On the sign-in screen, tap Forgot password?, enter your email, and use the code we send you to set a new password.

Check your spam or junk folder for an email from no-reply@verificationemail.com (our sign-in provider, Amazon Cognito). Codes expire after a while, so tap Resend code for a fresh one. If it still doesn't arrive, contact us below with the email you signed up with.

Ask the host for the game's join code, then go to Games > Join game and enter it. You'll see a preview of the game before you join. Drinks you already logged during the game's time window count automatically.

Only you, your friends, and people in the games you log drinks into. Your username, profile photo, and bio are visible to other signed-in users so they can find you. See who can see your information for details.

A U.S. standard drink contains about 0.6 fluid ounces of pure alcohol, so standard drinks = ounces × ABV% ÷ 0.6. For example, a 12 oz beer at 5% ABV is 1.0 standard drinks. It's an estimate for comparison only. It is not a measure of blood alcohol or impairment, and should never be used to decide whether you can drive.

Barcode details come from drinks other people have logged. Just correct the fields before you log the drink, and your corrections will help the next person who scans it.

Open the drink and tap Delete drink. To delete one of your comments, tap the trash icon next to it. To delete a game you host, open it and use Host tools > Delete game. This removes the game for everyone, but everyone keeps their drinks.

In the app, go to Profile > Settings > Delete account. You can also request deletion here, including if you no longer have access to the app.

In the app, tap Report on the drink, comment, profile, or game. Reports are private, and the person isn't told who reported them. To stop seeing someone entirely, open their profile and tap Block. You can undo that in Settings > Blocked people. You can also use the form below and choose "Report a user or content". If you're in danger, call 911.